“I’ve been in other hospitals and none of
them were like your hospital. If I were rating
your hospital on a scale of 1 to 10, I’d give
it a 100. Everyone has been awesome, and
they have all went above and beyond. They
deserve kudos.

My food is always hot, and prompt. Will
and Nate always ask me if I need anything
opened. They go above and beyond. The
nurses have all been very, very caring. The
staff works so well together. You all should
be proud. You have a great staff. If I ever
need a hospital again, this is where I
want to come.”

“Our mother’s stay at The Heartland has been the most fun and rewarding experience, far above what we had hoped for! We definitely recommend The Heartland to everyone. We love the staff, and their compassion and professionalism are exceptional. They have been a tremendous blessing to our family. We cannot say enough great things about the Heartland and staff. Thank you for all you have done for us.

Caring for a precious loved one who is dealing with physical and cognitive decline is a daunting challenge for the family members. We have had to set aside some bad experiences and keep searching for that special loving care for our mother. We found that care at the Heartland Assisted Living, a gem of a facility. Thank you for loving and caring (so well!) for our mother.”

“After experiencing some complications during the delivery of my first baby, my anxiety became elevated during my second pregnancy.  Dr. Comer and each member of the OB team delivered excellent care and were extremely supportive in helping to ease my mind through every visit.  I would like to give a special thanks to Dr. Comer, RayAnn and Danielle!  RayAnn and Danielle not only provided exceptional care, but were so knowledgeable.  The information they provided helped me feel comfortable and confident in the decisions I had to make during my pregnancy and delivery.  Dr. Comer took the time to listen to my concerns and advocated for me when I wasn’t able to advocate for myself. Our community is very lucky and blessed to have an OB team that is passionate about their jobs and their patients… and it shows!”

“Having a strong family history of breast cancer means living with a constant, quiet fear in the background of everyday life. Losing my mother to breast cancer three years ago at the young age of 64 made that fear very real. It changed how I think about my own health, my future, and the importance of early detection.  I am 39, an age when I shouldn’t be worrying about breast cancer and screening, but I have to because of my family history.  I started screening early with a mammogram this fall.  My mammogram was clear, but it was recommended that because of my dense breast tissue I should have a breast MRI.  Not having access to breast MRI locally, I found myself looking elsewhere.  When I heard the news within months of having my mammogram that contrast-enhanced mammography was coming to PVHC, I was ecstatic!!  

Contrast-enhanced mammography gives me something I didn’t have before, reassurance. Knowing this technology can detect cancers that might be missed by traditional imaging helps me feel seen, protected, and taken seriously as someone at higher risk. It’s not just about advanced equipment—it’s about peace of mind.

This technology gives me confidence that if something changes, it has a better chance of being caught early, when treatment options are greater and outcomes can be better. After watching someone I love fight and lose to this disease, that knowledge is incredibly powerful.

Contrast-enhanced mammography represents hope to me—hope that my story can be different, hope that vigilance matters, and hope that technology can help turn fear into proactive care and empowerment.

The gals in radiology were amazing as always!  Lauren, Sam, and Katie were kind, knowledgeable, and made the experience less daunting.  They were quick, explained everything they were doing, and got me in and out.  Way to go PVHC for bringing the newest technology to our town to give peace of mind to young women like me!”

“After having been cancer free for 12 years, to receive another cancer diagnosis
and have it staged at four was very overwhelming. Just the thought of having
to navigate treatment and doctor schedules was discouraging. A dear friend
told me Dr. Collins was practicing here in Powell. I was relieved to be able to
see an oncologist just minutes from my home. She developed a treatment plan,
answered all my questions and visited with my daughters, which helped us all
relax. I felt I could ask anything (and did). She helped me navigate the side
effects of chemo treatments; such as what to eat (drink plenty of water) or what
supplements and medications were ok. I was able to do all my infusions here. In
fact, the Infusion Center became a family of sorts. I could visit with staff and other
patients, or just watch a movie on my tablet, that is until I fell asleep. Some of
us told jokes or shared funny stories. Some just let us know they cared and were
wishing or praying for good outcomes. Rachel, Whitney and Patty at the Infusion
Center are always kind. They kept me encouraged.

It is a huge blessing to be treated here. I am happy to report the last PET scan says
we are winning big! Thank you Lord! I sincerely appreciate all the skill, patience
and hard work from Dr. Carletta Collins, Dan Fong, PA-C, and staff! Thank you,
Powell Valley Healthcare, for making this treatment so close to home, possible.”

From my visit to the ER, to my stay in the hospital, to going out the front door, everything about my care was excellent.  The attitude and cheerfulness of the staff was unbelievable.  You have got some special, special people working here.  They were great about telling me what they were doing and kept me informed all the time.  I appreciated that.  They provided conscientious care.  I see good staff morale here.  You can feel it by how they work together.  It’s very comfortable how they introduce each other during shift changes.  Physical Therapy was also great.

I like how the call light system informs you that your care team has been notified.  And they always come quickly.  I loved the ‘room service’ provided by the kitchen staff.  It made me feel special.  The food quality and appearance were great, which helped me to eat well and stay nourished during my recovery.  The kitchen staff are the best! If I must come back to a hospital, this is where I will come.

“My surgery was wonderful from the whole get go, beginning with the people who helped manage my insurance. The ladies in pre-surgery, everybody was just wonderful.  They were attentive and gave good explanations.  This is a wonderful facility with great people working here.  I’m very excited about it because I’m very active.  I have a big dog that I walk every day; I swim and do Zumba, and I haven’t been able to do these things. And then my hip got really bad, because it’s being influenced by my back.  Everyone is excited about this new TOPS device.  It is cool.  I’m 67, but I’m very active. I swam 3 days a week and my husband and I are golfers.  I had to quit these things.  I told Dr. Sielatycki that I’m happy to be his poster child for Wyoming. I want to do this procedure, and I want to get back to my life.  I’m very excited.”

Diane is the first person in Wyoming to have the surgical procedure using the TOPS system, a state-of-the-art motion preservation spinal device.

My experience at PVHC for my hip replacement surgery was excellent!
Dr. Galen Mills is outstanding in all areas. He explained the surgery fully,
both the good outcomes and possible complications. He is courteous, kind,
thorough, and actually listens to what his patients have to say. On surgery
day, every person I came in contact with was caring and responsive to
my needs. I again received excellent explanations of each person’s job
during the surgery and was asked if I had any questions. I would highly
recommend to anyone to have surgery at Powell Valley Healthcare. My healing
was very quick and thorough due to Dr. Mills’ outstanding skills as a surgeon.

I would like to give a shout out to PVHC Physical Therapy also!
The entire team is excellent, from scheduling to individual therapy. The
care I received from the entire staff was kind, courteous and attentive to
my healing process!

I am writing to thank you for the care I received at Powell Valley Health Care on November 10th.

I was scheduled for a total knee replacement with Dr. Galen Mills and his Physician Assistant, Jimmie Edwards.
Although I live in Cody, the surgery was scheduled in Powell due to a robotic equipment preference of the doctor. Upon arrival, I was greeted by name by the receptionist who personally walked me back to admitting.
Once paperwork was completed, Jen, my nurse, was waiting for me to escort us to pre-op. It was unusual to feel so welcome at a hospital.

In my room, Jen and Mikayla worked efficiently as a team to prepare for surgery and assured my husband and I that all would be well. They always called us by name as if we were old friends. It was very comforting.

When my veins wouldn’t cooperate for blood typing and an IV, the team reached out to a lab technician who was fast, efficient, and friendly. I’m sorry I didn’t get his name, but he certainly remembered to use mine.

My nurse anesthetist, Tony, took notes of my concern, asked important questions and did so with kindness and humor. Dr. Mills arrived to review last minute concerns. He also offered comfort and prayer.

Rachel, Danielle, and Sammi handled my post-surgery care with concern and compassion. I was on my feet almost immediately and the staff worked hard to keep ahead of my pain with proper medication.

When hunger set in, the nurses advised us to order lunch. My husband was invited to join me. He had been in the hospital all day, too! And, to my surprise, a nice made-to-order lunch was delivered by a young man who again, called us by first names (I wish I could remember his). He was happy and proud of the meal; he wanted to be certain we enjoyed it. He left by saying, if there was anything else he could get for us to let him know. It may seem silly, but he made me feel as if we were important people at a restaurant! He wasn’t simply throwing a tray of food at us; he wanted us to enjoy it. And we did.

Over the past 35 years living in Park County, Wyoming I’ve had ER visits, broken bones requiring surgery and had to undergo other general surgery at centers and hospitals from Cody to Billings, MT. This was my first experience with Powell Valley Healthcare, and I can honestly say everyone from the medical professionals to the receptionist and food services made our experience a positive one.

Thank you, Powell Valley Healthcare team, for turning an unpleasant surgery into a positive experience.

Most sincerely,
Jeanna Kennedy

“I am so grateful to PVHC for making my surgery go as smoothly as possible! Having suffered from severe anxiety for years I was grateful for the amazing nurses who helped ease that stress for me. I loved how quickly I was able to have my spinal hardware removed by Dr. Sielatycki and his team! I am a little over a week post op and feeling great! I have never had a smoother recovery and care in any other hospital!  Amy Buck is really good, too, and has helped me a lot over the years.  She was wonderful in helping me manage having this surgery and I really appreciate that.”