Exceptional Care Close to You

Powell Valley Healthcare strives to provide patients with exceptional healthcare. This means our patients will recognize that we are exemplars of safe, harm-free care, and that we give them the best possible health improvement. Please provide your honest feedback regarding your care should you receive a survey from Press Ganey.

Four Pillars of Patient Experience:

  • Personalization- Powell Valley Healthcare is committed to providing our patients with a personalized care plan to meet their needs.
  • Integrity- Powell Valley Healthcare expects integrity from all our staff, empowering them to do the right thing for every patient, every time.
  • Empathy- Powell Valley Healthcare treats each patient with empathy as if they were family.
  • The willingness of staff to invest time- Staff at Powell Valley Healthcare invest time in their patients to provide them with the most positive journey to healing.

Your Patient Experience Advocate-

 Ashley Horst- Quality/Compliance/Grant Coordinator

Email: ashley.horst@pvhc.org

Phone: 307.754.7769

Don’t hesitate to contact Payton if you have any questions or concerns.